1. What cookies are
Cookies are small files a website saves in your browser. Similar tools, such as local storage, do the same job. In this policy we call them all “cookies”.
A cookie usually holds a random ID, not your name. Scripts on the page use that ID to remember you between visits, or to report what happened on the page.
2. Where we use them
| Place | What runs there |
|---|---|
| Website, terafix.my | Essential cookies, plus measurement cookies only if you click Accept |
| TeraFix app (/app), including the login page | Essential cookies only. No advertising or analytics scripts |
| Payment pages | Stripe’s essential cookies for secure payment |
3. Essential cookies (always on)
TeraFix cannot work without these, so they do not need your consent.
| Name | Set by | Why | How long |
|---|---|---|---|
sb-*-auth-token (local storage) |
TeraFix (Supabase) | Keeps you logged in | Until you log out or the session ends |
tf_consent |
TeraFix | Remembers your Accept or Reject choice | 12 months |
tf_lang (local storage) |
TeraFix | Remembers English or Bahasa Melayu | Until you clear it |
__cf_bm |
Cloudflare | Tells people from bots, to protect the site | 30 minutes |
__stripe_mid |
Stripe | Fraud prevention on payment pages | 1 year |
__stripe_sid |
Stripe | Fraud prevention on payment pages | 30 minutes |
4. Measurement cookies (only if you accept)
These help us understand which ads and posts bring shops to TeraFix, so we spend our marketing money well. They load only on the website, only after you click Accept.
| Name | Set by | Why | How long |
|---|---|---|---|
_ga |
Google Analytics | Counts unique visitors | 2 years |
_ga_* |
Google Analytics | Keeps track of your visit | 2 years |
_fbp |
Meta | Measures visits from Facebook and Instagram ads, and lets us show our ads to people who visited | 90 days |
_fbc |
Meta | Records that you arrived by clicking a Meta ad | 90 days |
What they collect: the pages you view and for how long, how you found us (which ad, post or search), your device and browser type, an approximate location worked out from your IP address, and actions such as clicking “Start free” or finishing sign up. Meta may link this to your Facebook or Instagram account if you are logged in to them in the same browser.
What they never collect: your password, what you type into forms, or anything inside your TeraFix account.
When you finish signing up, our server may tell Meta that a sign-up happened, so we can measure our ads. We do not send your email or phone number with it.
5. Your choices
- On your first visit a banner asks you to Accept or Reject measurement cookies. Reject is as easy as Accept, and nothing measurement-related loads until you choose.
- Change your mind any time with the Cookies link at the bottom of every page.
- In your browser you can block or delete cookies. If you block essential cookies, you will not be able to log in.
- Ad settings: you can also control ads in your Google and Meta account settings.
We keep a count of how many visitors accept or reject, without knowing who they are.
6. Changes
When we add or remove a cookie, we update this list and the date at the top. If we add a new kind of measurement, we ask for your choice again.
7. Contact
Questions about cookies: support@terafix.my. See also our Privacy Policy.